Soothe baby with sweet songs, nature sounds and your recorded voice...
even in the middle of the night! This soft bedtime friend features an innovative cry-activated smart sensor that automatically responds to cries so baby and parents get a good night’s sleep. Easy to attach to the crib, it’s also a cinch to set and customize—a voice recording option lets mom and dad comfort baby no matter where they are. As baby grows, it becomes a huggable friend for toddlers.
Shipping is available Monday to Friday, excluding weekends and holidays. Most merchandise is shipped via Island Wide or USPS. Actual shipping time can take up to 7 business days.
Oversized orders may be charged additional shipping fees. Items ordered will ship “As-Ready” and may not arrive together.
Shipping and handling charges are based on the particular products in your order. We calculate the cost on the basis of the product's weight, size, and shipping distance.
Unfortunately, we cannot ship to a P.O. Box, APO/FPO.
An order cannot be shipped to multiple addresses. If you’d like to ship to multiple addresses -- please place multiple orders.
Special Handling Requirements
Merchandise Availability & Backorders
By placing a backorder, you enable us to ship the item to you as soon as it is available.
Damaged or Defective Merchandise
Please note that notification must be made within 72 hours of receiving your items.
Tracking Your Order
How It Works
- Choose from our online products
- Proceed to your shopping cart, and click on “Store Pick-Up”
- Proceed to complete your order.
- You will receive a confirmation email with your order.
- Pick-up your order from our store.
NOTE: Once your order is placed, please allow 1 business day for confirmation of item availability and for pick-up status. Most orders placed before 2PM will be available for pick-up the following day. Should you need your products sooner or if you’d like to confirm the status of your order please call (787) 707-0160 / 0161.
If you would like to exchange your purchase, we'll help you find the right item.
Simply repack and return the unused merchandise securely in its original packaging, items must be in 100% re-sellable condition, with all tags in place, and include a copy of the return authorization email with a brief note explaining the reason for your return/exchange. You will only be credited the cost of the product, not the original shipping charges.
Additionally, all shipping charges to return the product is at the purchaser expense.
For your security, please return your merchandise and insure it with a reliable carrier and keep your receipt and tracking number. Baby’s Planet is not responsible for items damaged or lost in transit.
Please send all returns to:
ATTN: (your RMA number)
1029 Ave FD Roosevelt
San Juan, PR 00920
Customer / User Account
The company shall be entitled to rely on your representations under these terms. The company will not be subject and will not accept any claims from any parties claiming that they did not authorize the furnishing, delivery and/or to receive any information or service, whether or not through the site. You are the person responsible for your use of the service, and for any consequences under these terms.
Copyright & Trademarks
Notwithstanding the foregoing, the company authorizes you to make one electronic or paper copy of the information posted on any page of this site provided that the copy is used solely for non-commercial, personal purposes and, in each and every case, provided that such copy remains protected by all copyright, trademarks, service marks and other proprietary notices and legends contained on such site. This license does not include any resale of this site or its contents; any collection of product listings; descriptions or prices; any other derivative use of this site or its content; and downloading or copying of information for the benefit of any merchant; or any use of data mining, robots, or similar data gathering tools.
Therefore, you agree to indemnify the company for all claims arising from or in connection with any claims from a third party to any rights in any user content you disclosed or submitted to the company. If you submitted or disclosed any user content by error or wish that the company eliminate, remove or takedown user content submitted or disclosed by you from the site, you may email a request to email@example.com, so that we may take steps to remove such content. Such request may take seven to ten working days to take effect.
The site offers features that enable you to post comments, feedback and/or reviews and ratings of the company’s products. All of the rules described in the “prohibited activities” section below apply to your use of these features. The company reserves the right, at its sole discretion, to edit any submission you include in the use of these features and to choose to include or not include such submission in the forums or otherwise on the site. You further agree that user content submitted or disclosed by you to the site will not be and will not contain libelous or otherwise unlawful, abusive, obscene, or otherwise objectionable material.
By placing an order or requesting a product and/or service through the site, you represent and warrant that you are 18 years of age or older (or of legal age to enter into these terms in whichever jurisdiction you reside) and that all the information you are providing, if any, including without limitation your e-mail address, is accurate, current and complete.
Social Media Tag Usage
Billing & Payment
Shipping fees and shipping restrictions may be applicable depending on the jurisdiction you reside.
Price and availability information provided on this site is subject to change without notice. All prices are quoted in us dollars.
You may not use the site or your account with the site, for any commercial or political advertisements, business, solicitations or promotions. You may not upload any destructive programs, information, file, or software such as viruses and/or self-replicating code or take any other actions to harm the site or other computers or electronic equipment. You may not send unsolicited e-mail messages, including junk mail and chain letters, to any other user of the site or service. You may not solicit passwords or other personal information from any other uses of the site or service. You may not post or transmit any message which discloses private or personal matters concerning any person. You may not post or transmit any message, data, image or program in a fashion that would violate the property rights of others, including unauthorized copyrighted text, images or programs, trade secrets or other confidential proprietary information, and trademarks or service marks used in an infringing fashion. You will not allow any other person other than yourself to use the service through your service account.
You may not transmit, broadcast, retransmit, rebroadcast, distribute, redistribute, or make any commercial use of the site and/or the service. You may not copy, reproduce, prepare derivative works from, publicly perform, publicly display or distribute the service or the site in any manner not expressly authorized by the company. You will not reverse engineer, decrypt, decompile, or otherwise alter or interfere with the site or the service or attempt to do so or assist or encourage others in doing so. You may not submit through the site or through the service false or incorrect information to the company.
If you breach or infringe or the company reasonably suspects that you may have breached or infringed any of the clauses in this section, or any of the other clauses, representations, and covenants of these terms, the company may, in its sole discretion, suspend, cancel, and/or terminate your account and/or access to the site and/or the service or any part thereof with or without notice to you. The company may in its sole discretion terminate these terms or suspend, cancel or terminate any right or license granted in these terms, your service account and/or the service or any part thereof for any or no reason with or without notice to you. If the company suspends, cancels, or terminates the service or your account under this paragraph, the company shall have no liability or responsibility to you, including without limitation that company will not be responsible for any payments made by you for any service or products not delivered. This paragraph will not be interpreted as creating any responsibility on the company's behalf.
You understand and agree that any unauthorized use of the site or the service would result in irreparable injury to the company, its affiliates and/or their business partners, licensors and/or business partners for which money damages would be inadequate, and in such event, and/or in a breach of these terms, the company, its affiliates and/or their business partners, licensors and/or business partners, as applicable, shall have the right, in addition to other remedies available at law and in equity, to request immediate injunctive relief against you. Nothing contained in this paragraph or elsewhere in these terms shall be construed to limit remedies or relief available pursuant to statutory or other claims that the company, its affiliates, and/or their business partners, and/or licensors may have under other clauses of these terms or under separate legal authority, including but not limited to, any claim for intellectual property infringement.
The company’s failure to enforce any provisions of these terms or to respond to a breach by you or any third party of these terms shall not in any way waive the right of the company to subsequently enforce any of the terms and conditions contained herein or to act with respect to similar breaches.
There is no warranty that the service or the site will meet your requirements, or that your access to the same will be uninterrupted or error-free. The company and/or the company's entities, as applicable, do not warrant, guarantee, or make any representations regarding the use or the results of the use of the service or the site with respect to performance, accuracy, reliability, security capability, correctness or otherwise. You will not hold the company and/or the company's entities, as applicable, responsible for any damages that result from you accessing the service or using the service, and/or the site including, but not limited to, any infections or contaminations of your devices you use to access the same or to transfer information or data that may result from that use. No oral advice or written information given by the company and its officers, directors, owners, representatives, independent contractors, employees, agents, or affiliates or business partners, will create a warranty and you may not rely on any such information or advice. The company is not responsible to you for any content provided through the service or for any download or content you find objectionable.
The company assumes no responsibility for typographical errors or other mistakes in posted prices or in the description of a product. The company reserves the right to reject or cancel orders that have been placed for such a product listed.
Applicable Law & Jurisdiction
Entire Agreement ; Severability
Sales Orders & Pre-Orders
A Sales Order or Pre-Order will constitute an agreement between Baby’s Planet and the Client.
In order to enable us to fill your orders as fast as possible, Baby’s Planet can only permit a grace period of 2 calendar days for the Client to cancel or make changes to this order. Store credit will be issued for cancellations within this time period.
No refunds will be provided by Baby’s Planet after the 2- day grace period under any circumstances, except when fabrics and/or colors chosen by the Client may be discontinued without our knowledge. If this occurs, the Client will have the choice of choosing an alternative fabric/color or cancel part of the order requiring the discontinued fabric/color which will be refunded in the original form of payment or store credit at the Client’s discretion.
Some of our products are handmade and the wood stains hand rubbed. Due to nature of dyes, fabric dyeing processes, as well as natural inconsistencies that are inherent in individual pieces of wood or veneers --that are part of the unique appeal of the medium--, there might be slight color variations between final fabric and/or wood color compared to the fabric and/or wood sample shown at the time of placing the order. The Client acknowledges that such variation can be expected.
We make great effort to fulfill orders with utmost speed without compromising quality. However, all expected delivery times are approximately between 4 to 8 weeks but may vary for furniture items from 8 to 16 weeks; especially if custom fabrics and/or colors have been requested. Baby’s Planet accepts no liability for delays in delivery, even when a delivery date has been quoted and/or agreed.
All merchandise upon arrival must be accepted by the Client for delivery or pick-up (if applicable) no later than 14 days after initial notification of arrival. After this period, Baby’s Planet reserves the right to place merchandise on sale and extend a store credit for the amount paid.